Managed IT support
Named engineers who get to know your business, plain answers, and no per-ticket billing. When something is our fault, we say so.
Fixed-price IT support providerHonest IT support. One price per user.
$150 per user, per month covers support, Modern Workplace implementation and a 24/7 security operations centre. Hardware and licences are resold at the price we pay. That is the whole bill.
Month to month. A free, read-only review before you commit.
Your monthly IT statement
- Service desk and supportIncluded
- Modern Workplace: Microsoft 365, Intune, Entra IDIncluded
- 24/7 SOC and Defender for EndpointIncluded
- Backup with scheduled restore testsIncluded
- Microsoft licencesAt cost
- Laptops and hardwareAt cost
Markup on anything we resell$0.00
Total$150.00 /user/month
$150per user, per month, all in
0%markup on hardware and licences
24/7security operations centre
1 monthnotice. No lock-in contract
What you get
Included
Included
Included
Included
Included
At cost
Everything on the statement, for every user.
No tiers to compare and no add-ons to argue about. Every client gets the same services, done to the same standard.
Modern Workplace implementation
Microsoft 365, Intune, Entra ID and Windows Autopilot set up properly, documented, and kept that way. No server in the cupboard.
24/7 security operations centre
Microsoft Defender for Endpoint on every device, watched day and night by a human security operations centre.
Cyber security and the Essential Eight
One security baseline for every client, mapped to the ACSC Essential Eight, so you can answer your insurer's questions honestly.
Backup and recovery
Mail, SharePoint, OneDrive and Teams backed up outside Microsoft, and restored on a schedule to prove it works.
Zero-markup hardware and licences
Laptops, phones and Microsoft licences passed through at the price we pay. Our only margin is the per-user fee.
Our promises
All eight promises →
What honest IT support looks like in writing.
One price per user
$150 per user, per month. No per-ticket charges, no block hours, and no after-hours loading.
Zero markup
Hardware and Microsoft licences at the price we pay, with the cost visible on every invoice.
Month to month
No multi-year term and no exit fee. A month's notice ends the agreement.
Your documentation is yours
Every credential, setting and record we keep is yours, and it is handed over in a usable format if you leave.
Getting started
How getting started works →
Switching to us takes about three weeks.
Days 1–3
A free, read-only review
We look at your Microsoft 365 setup, devices, security and licence spend. Nothing changes, and the findings are yours either way.
Days 4–7
A written, fixed-price plan
What needs fixing, what it would cost, and what can wait. If what you have is fine, we will tell you.
Days 8–21
The changeover
Admin access moves across, the security baseline goes on, and devices are enrolled in stages. Staff get a one-page note.
Day 22 onward
Business as usual
A monthly report you can read in five minutes, and a quarterly conversation about what is coming next.
Questions
All questions →
Straight answers before you call.
What does $150 per user, per month include?
Support, Modern Workplace implementation and management, the 24/7 security operations centre with Defender for Endpoint, Microsoft 365 backup with restore tests, device management, monitoring, and projects agreed in your roadmap. Hardware and Microsoft licences are extra, but passed through at cost.
Why don't you mark up hardware and licences?
Because a margin on what we sell would colour every recommendation we make. Our income is the per-user fee, so our advice is only about what works for you. You see our buy price on every invoice.
What is a Modern Workplace?
A way of running IT from the cloud instead of an office server: Microsoft 365 for mail and files, Intune to manage every device, Entra ID for secure sign-in, and Windows Autopilot so new laptops set themselves up. We implement it as part of the fee.
See your price, line by line.
Tell us roughly how many people you have and what is in place now. We reply within one business day with a straight answer.